As I wrote previously, Starbucks is a meeting place to order a good coffee, to talk with friends, but also to work with a laptop and even read a book.
I thought it would be a great idea to create an anonymous survey, to find out what young people, tourists, students, but also couples and families think about Starbucks.
I interviewed a sample of 20 people and these graphs show all the results obtained:
Gender and age:
How often you frequent Starbucks?
Which category of drink do you order often?
Which of these drinks do you prefer?
Helpful and pleasant staff : vote from 1 to 5
Quality of service: vote from 1 to 5
Satisfaction: vote from 1 to 5
Price: vote from 1 to 5
Comfortable and relaxing environment: vote from 1 to 5
Would you recommend Starbucks to someone?
Conclusion
I know that twenty people are few to achieve relevant results, however, talking to them, and hearing their experiences was really interesting.